Petal Support Limited

8 Barrack Street

Hamilton, ML3 0DG

Office Hours are:

Monday - Thursday 9am - 5pm

Friday 9am - 4pm

01698 324502

The support for Children and Young People is an integral part of the services offered by PETAL.

We provide support to Children & Young People affected by murder or suicide.

PETAL Support has many years of experience dealing with children who have suffered a loss through Murder or Suicide. We understand the complexities this type of devastating loss can have on a young developing mind. We have a Children and Young person's room in Hamilton, specifically aimed at helping the children express themselves through arts and crafts and play

Children and Young People develop a better understanding of themselves, improves their self esteem and helps them find the confidence to deal with life after what's happened to them.

Please contact 01698 324502 for more information.

Our premises in Hamilton are open from 9.00 am to approx 5.00 pm during week days (4.00pm on Friday).

We utilise the services of sessional counsellors, holistic therapists, and psychotherapeutic therapists (delivering NLP, EFT and EMDR).

We work to meet the needs of our counsellors and clients, by adhering to best practice and professional guidelines of the BACP (British Association for

Counselling & Psychotherapy).

Our therapy programmes are scheduled for up to ten to twelve session period where the counsellor and client discuss progress on a week-to- week basis.  Therapy Sessions are based on ongoing client reviews with the counsellor and PETAL Support Staff. At the end of the programme clients may have the choice to continue with contact through peer support groups (location specific).

In response to the recognised need of our younger members we introduced a children and young persons therapy room.  The dĂ©cor and environment is warm, comfortable with audio, visual, sensory equipment, books, toys and games.  The young people respond well and we will continue to develop both the service and the environment around their identified needs.


  • Adults: One to one Counselling: Telephone Counselling: Volunteers and paid sessional counsellors and therapists dedicate time to each person, using positive and therapeutic techniques to help individuals manage and understand the effects of significant change, loss and grief
  • Families: members receive one to one counselling
  • Suicide Prevention (intervention only): PETAL Support does not offer a crisis hepline, the specific intervention provided is when counsellors are concerned with the response and or behaviour of individual clients.  The counsellor use recognised suicide prevention techniques.
  • Hollistic Therapies: supports and enhances progress within the counselling pathway
  • Advocacy: practical advice on a number of aspects: legal process and systems.
  • Mediation: between clients and employers, education, housing, the media, social security and others.
  • Volunteering: recruitment: training: placement: opportunities (when available)

The work carried out by PETAL has contributed to a number of important changes taking place within the Judicial Process.

We attend regular meetings with both Statutory and Voluntary organisations associated with the Criminal Justice Process, to ensure that the rights of Victims’ Families are heard and clearly represented.

We have been involved in providing advice and training to a wide range of Groups and Associations regarding Understanding Trauma in relation to Murder and Suicide.

It is essential that PETAL Support continues to represent clients at every opportunity and at the highest level.

The range and quality of the service provision to PETAL clients has continued to improve and develop and for the benefit of our members we are committed to ensuring that this will continue into the future.

Following Murder or Culpable Homicide loved ones of the deceased find the anxiety and depression physically and emotionally debilitating. When the depression can include suicidal ideation this can be very dangerous.

It is not unusual for loved ones to report having suicidal ideation and these thoughts are very frightening, especially as in the majority of cases they have never experienced suicidal thoughts previously.

PETAL Support is not a crisis helpline and we will signpost anyone requiring this help to available crisis organisations

Suicide Prevention techniques are employed when counsellors are concerned and have to intervine within any session. 

The counsellors carry out approved methods of assessment with clients and make referrals to primary care, community psychiatric nursing, social work and or mental health teams when this type of intervention is required.

Our organisation works closely with professional health and social care workers to ensure our assessment process is continuously updated and is appropriate to meet the needs of everyone involved.

The PETAL Support Provision includes counselling, practical and emotional support and advice to assist clients to come to terms with the implications of traumatic events in a number of ways:

  • We encourage clients to leave the security of their home and attend PETAL to receive a comprehensive range of support services dependant on their individual needs..
  • Individual Support for Children (location specific).
  • One to One Counselling provided by qualified Counsellors.
  • Telephone Support is provided to those people outwith a reasonable travelling distance.
  • Provide advice on dealing with the Media.
  • Liaise with The Procurators Fiscal service on behalf of any individual

Telephone support & counselling is provided to clients that are unable to attend PETAL Support offices. We are also working towards providing face-to-face support services in other locations in Scotland. And by spreading our expertise by sharing premises with other support organisations will allow PETAL to deliver a variety of social interaction and health related activities to our members.