Petal Support Limited

8 Barrack Street

Hamilton, ML3 0DG

Office Hours are:

Monday - Thursday 9am - 5pm

Friday 9am - 4pm

01698 324502

PETAL Management Infrastructure
PETAL Support is managed by a voluntary Management Committee (Directors) who are responsible for all aspects of:

  • Service Delivery
  • Service Development
  • Employment/ Management of Staff in conjunction with the PETAL Support CEO

Major decisions affecting the operation of PETAL are ratified by The Management Committee Directors.
Decisions are reached democratically within the board by consensus of opinion, following consultations with employees on a regular basis.

In line with the criteria set by our individual funding sources Management Committee Directors manage the funds secured, and ensures that the set aims and objectives involving standards and outcomes are adhered to.
Regular reporting mechanisms are undertaken to keep PETAL clients informed of personal developments, with PETAL events and feedback being distributed though newsletters and other media.

The Management Committee Directors are also responsible for ensuring that PETAL employees receive:

  • Annual appraisals
  • Support and Supervision if required (sourced externally if requested)

Where appropriate or relevant to specific positions within PETAL Support, as and when appropriate, as the service expands opportunities for career development will become available to staff members on application.


We have clearly established partnerships with the Justice Department at the Scottish Government and Victims Support Scotland, Police Scotland, North Lanarkshire Council and South Lanarkshire Council Social Work Departments and with statutory and voluntary organisations to identify roles, responsibilities and ways in which our services impact on national policy and the longer term sustainability of PETAL Support.

The organisations we work with

  • Police Scotland
  • Crown Office and Procurator’s Fiscal
  • The Victims & Witness Unit
  • Victim Information Service within Scottish Courts
  • Social Work Resource Departments.
  • Community Psychiatric Nurses
  • Local schools
  • Victim Support Scotland,
  • Choose Life Scotland & Regional Office
  • SAMH
  • Parole Board Scotland,
  • Chartered Institute of Housing
  • SCVO and local CVS

We contribute to debate and take part in consultations, which include issues such as preventing secondary victimisation (damage resulting from insensitive handling of a criminal case). The purpose is to improve the provision of information, recognition, consideration and support during the criminal justice process to families in homicide cases.

PETAL Support is part of The Victims Forum and the Lanarkshire Community Justice Authority with the remit to reduce re-offending.  The emphasis is to reduce re-offending through information sharing, co-operation and effective joint working.  The membership of the group represents statutory agencies who deal with offenders and also victims.  The members co-ordinate inter- agency work, identify gaps in support to families, recommend improvements and new service delivery. PETAL represents the views of victim organisations; raise the awareness of the effect offenders actions have on victims and their families.

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